FAQ
1. What's the lead time for orders?
Answer: Standard models ship in 30-40 days; customized units require 45-70 days.
2.How to handle the installation and debugging of the product after purchasing it?
Answer:Our product comes with an instruction manual and supports video installation and debugging. we have partnered service centers in key regions.
3. What documents do you provide for export?
Answer: Full export package (Commercial Invoice, Packing List, Bill of Lading, etc.).
4.How is the after-sales service for the product?
Answer:If any problems occur during the warranty period, please contact Zegota staff.
5. Can I purchase product spare parts from your company?
Answer:Sure.Spare parts can be purchased individually.